Privacy Policy

We collect the following categories of data when you interact with our services through our website, mobile app, or partner platforms:

a. Personal Information

• First name, last name
• Email address
• Phone number
• Bank account details (for earning payouts)
• Identity details (such as National Identification Number – NIN)

b. Location Data

• Real-time or approximate location data to show available rides and tailor services based on your area.

c. Vehicle Information (for car owners)

• Vehicle make and model
• Registration documents
• Insurance details and status
• Roadworthiness and ownership documents

d. Device & Technical Information

• Device ID
• Browser type
• Operating system

e. Usage Data

• Pages visited
• Buttons clicked
• Duration of session
• Feature interactions

f. Cookies & Tracking

We use cookies and similar technologies to:

• Improve site functionality
• Analyze traffic and user behavior
• Deliver personalized content
• Run targeted marketing campaigns

You can control or withdraw consent for cookies at any time via your browser settings or cookie preferences panel on our website.

We process the data we collect for the following purposes:

• To create and manage user accounts
• To match riders with available vehicles based on location
• To process bookings and transactions
• To verify identities and ensure regulatory compliance
• To contact users with service-related communications
• To monitor and improve platform performance
• To fulfill legal obligations when necessary
• To personalize user experience and content recommendations

We do not sell your personal data to any third party.

However, we may share your information with trusted service providers and third parties, only when necessary, for the following purposes:

• Identity Verification: Shared with authorized verification partners for document validation and security checks.
• Payment Processing: Shared with secure third-party payment providers for processing payouts and customer transactions.
• Legal Requirements: Disclosed to law enforcement or government agencies when mandated by applicable law or court orders.

All such parties are required to comply with data privacy and protection standards.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After that, your data will be securely deleted or anonymized.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent (e.g., for cookies or marketing emails)
• Object to or restrict certain types of data processing
• File a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at privacy@affluentrides.com.

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, misuse, or alteration. These include access controls, secure data storage, and regular audits.

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements. Please check this page regularly to stay informed

For questions, feedback, or requests related to this Privacy Policy, you may contact:

AffluentRides Privacy Office

legal@affluentridesng.com